Support
How can we help?
We're a small team, and we treat support as a product feature. Pick the channel that suits the question.
Common questions
How fast is support?+
One business day is our ceiling on Starter and Growth. Enterprise plans get a dedicated manager and a 4-hour response SLA during business hours.
Is there a help centre?+
We're building a full self-serve docs site. For now, email us — we read every message.
Do you offer onboarding?+
Yes. Growth plans include a 30-minute kickoff call. Enterprise includes a dedicated onboarding project.
Can I escalate an issue?+
Always. Just reply to any support thread and say so — you'll get a response from a senior team member.